We are currently experiencing some internal system issues.
Therefore, before placing an order, we advise sending us an email to check stock levels.
These issues are also affecting our Silverback email.
PLEASE use the following email which is unaffected:
NOT try to find a physical store in Southampton.
(We are currently only operating as an online store & contact is only via email atm. Thank you).
WE CURRENTLY CAN NOT SHIP TO RUSSIA OR MAYLASIA.
Covid has changed the running of the business
& as a result, work outside of RC is a regular part of the week now. This
means that where we once posted out orders every day, this is no longer an
option due to other work commitments.
aware, we will normally carry out three Postal runs a week. Those three postal
runs are completely random and are purely based around our other commitments.
for inconveniences caused to those of you that need parts next day.
If you order part(s) & neglect to read this, then decide you want a refund after realising we are not currently shipping in the normal manner, or you mis-order an item, then we will refund you, but you WILL LOSE the PAYPAL FEE that we get charged. Paypal do not refund these to the us. (Please see Paypal t&c's for confirmation).
All returns will have the Paypal Fee deducted & Shipping costs are down to the customer, unless it is our mistake.